Forum Discussion

JaneH82's avatar
JaneH82
Joining in
4 months ago

Missing outside cover

The box outside my house has been broken off in the storm and all the ethernet cables are exposed. The internet speed sometimes cuts out too. Could it be replaced please? 

 

1 Reply

  • Tudor's avatar
    Tudor
    Very Insightful Person

    The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. This board is not a fault reporting system.