So connection to the home has been troublesome of late, its been going down for the whole area a few times lately, very late at night, early morning ish.
I saw them working on the box up the road but ever since I am getting this codes and latency is all over the place :
Can anyone advise? Thanks
Modem losing & then re-gaining its profile. Could be a noise issue with the local coaxial network.
Check the service status for your area via this link:
https://www.virginmedia.com/help/check/status/identification/identify
Also check 0800 561 0061, which can pick up more local faults.
Hi, thank you.
Neither the website nor the phone number show any issues. Apart from my TV box apparently having trouble.
So not sure then, had the same logs this morning though slightly less of them.
Forum TeamHi daveeeh,
Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐
We're sorry to hear you're having an issue with your services. Checking things here, all looks good. Your power and signal levels on the upstream and downstream are optimal and there is no fault raised in the area.
Can you please expand further on the issues you're having so we can provide some support for you?
Many thanks,
