Longer optic fiber for my Virgin box.

Question

Hello all&nbsp;Can someone help me. I need a longer optic fiber for my Virgin box. I want to displace the box from the living room to my room. The length is around 30mThanks it is urgent please&nbsp;&nbsp;

Tudor · Answer

VM will do it for £25.&nbsp;The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.

Client62 · Answer

A 30m Ethernet cable is available immediately&nbsp;

NathNath · Answer

How can I be supplied?

carl_pearce · Answer

Is it definitely fibre, so a HUB 5x?Unlike coax cable for other HUBs, fibre is fibre assuming the connectors are correct:Fibre cable damaged | Virgin Media Community - 5616025https://www.amazon.co.uk/dp/B091G4JHRP&nbsp;

Robert_P · Answer

Hello NathNath
&nbsp;
Thanks for taking the time to post in regards to your set up and moving your Hub. We appreciate you raising this via the forums and welcome to the community.
&nbsp;
As has been advised, this would be charged at £25 as a non fault call out, if you're happy with this and would like us to make the necessary changes please let us know and we can send you a Private Message.

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Longer optic fiber for my Virgin box.

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