Forum Discussion

JackFrancis's avatar
JackFrancis
Settling in
4 days ago

Longer Coax Cable for Router

Hello,

Is it possible to request a longer coax cable to go from the wall into the router? The provided one is not long enough for where we want the router. 

Thanks in advance.

Cable

1 Reply

  • Molly_T's avatar
    Molly_T
    Icon for Forum Team rankForum Team
    24 hours ago

    Hi JackFrancis 👋 Welcome to the community forum! 

    Thanks for posting to let us know you are in need of a longer coax cable. 

    Depending on how long of a cable you need it may be better if we book in a hub relocation appointment, so we can ensure everything is set up how you'd like it to be. 

    I will send you a PM to confirm a few details and offer further support with this. Please keep an eye on your Inbox 📩 in the top right corner of the page for a PM offering support. 

    We can then return to this public thread with another update when possible. Thanks for your patience in the meantime! 🌞