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toast_ie's avatar
toast_ie
Settling in
7 months ago

Issues with Address Differences

Hi all,

I am looking to purchase virgin media broadband, but having a small issue of address differences within a block of flats.

The legal address which I am trying to purchase wifi from differs from that found at the virgin media website. Due to the difference in numbering scheme, I am unable to verify that virgin media is available at my flat (it is available for only a few flat numbers).

I do have (what seems to be) a virgin media socket and connection point.

Kind regards,

toast_ie

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  • Daniel_Et's avatar
    Daniel_Et
    Icon for Forum Team rankForum Team
    7 months ago

    Hi toast_ie 👋 Thank you for your post and welcome to the Virgin Media Community 😀

    In order to look into this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

    If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

    Regards,
    Daniel