Forum Discussion

pawelw's avatar
pawelw
Tuning in
6 months ago

Installing a new box outside for multiple flats

I live in a converted Victorian property with many flats, many tenants are with VM. Recently an engineer came to fix an issue with my connection and upon coming across old cables and boxes that look very messy on the outside walls, he suggested the landlord might want to ask VM to install a new big "distribution box" (I'm not sure what it's called). He even gave me a booklet which says I can refer someone and earn £50. I mentioned it to the landlord who said it's a good idea and to find out how to go about it. So here I am posting this. Is this kind of thing free and how do I go about booking such an installation?

  • jbrennand's avatar
    jbrennand
    Very Insightful Person
    6 months ago

    Post up some photos of the current installs and a VM person will respond when they get here in a day or two.

    • Steven_L's avatar
      Steven_L
      Forum Team
      6 months ago

      Hey pawelw,

      Welcome to the community and thanks for taking the time to post here on the forums. I’m not sure if that is something that we can help from here but I would be happy to check.

      I will send over a private message to confirm some details and I will check with the area manager to see if this is something can be arranged. Also as jbrennand said pictures will help to get this looked into much quicker. Please look out for my private message and we get the details taken.

      Kind Regards,

      Steven_L

  • pawelw's avatar
    pawelw
    Tuning in
    6 months ago

    Thanks Steven_L.

    I just took some pics. There are 3 boxes I'm aware of. The the cables running along the building walls looks quite messy, and from one of the boxes the cables run across steps that people use to access flats.