Forum Discussion

nanafan05's avatar
nanafan05
Just joined
26 days ago

inconsistent connection on one device

my wifi connection is perfectly fine on every other device in our house, but specifically on my laptop, it is inconsistent and regularly cuts out, mainly during the day. how can i fix this?

  • legacy1's avatar
    legacy1
    Alessandro Volta

    Get a better wifi router with 1Gb ports and use hub in modem mode

  • for clarification, visually i have full bars of wifi throughout other than occasional periods of "no internet"

    • Martin_N's avatar
      Martin_N
      Forum Team

      Hi nanafan05,

      Thank you for your post and welcome to the community. 

      I'm very sorry to hear about the issue with the connection on your laptop. 

      To confirm, what are using on the laptop when you experience the issue? 

      ^Martin

  • Client62's avatar
    Client62
    Alessandro Volta

    Disable Smart Wi-Fi and set manual Wi-Fi channels on both bands of the VM Hub.

    Make sure the laptop can not power the Wi-Fi adaptor off to save power.

    Try the laptop with and Always On power plan.