lambslam
2 years agoJoining in
I can not verify my email when trying to log in to Virgin Media account
I tried to create an account with Virgin Media so I could log into the app and control some Virgin Media WiFi pods. However when I tried to create the account it failed at the verification step. Either one of two things would happen:
- I would wait for a long time for the verification email to be sent, and once I had received it the verification link had expired. I would try to get it sent again when this happened.
- Sometimes when I click the link in the email it loads a page that just states "Complete your profile". There isn't anything on this page for me to do or click so I can't do anything. I also can't resend the verification link.
I am now unable to:
- access this new account
- resend a verification link
I tried looking at similar answers on this subject but all other posts just resulted in a private chat with someone from Virgin to fix the issue. Could someone please help me?