Forum Discussion

Bassman1979's avatar
Bassman1979
Tuning in
2 months ago
Solved

HUB Delivery delays

Here we go again?  I originally upgraded to Gig1 on 20th November with a Hub5 due to be delivered 3rd December.  It didn’t arrive due to a number of reasons (yodel have it but haven’t delivered due ...
  • dwonk65's avatar
    dwonk65
    2 months ago

    Equipment is now being sent out I have a Pod arriving to day, I think the issue with delivery delays was due to an ammonia release in a shared warehouse facility 

Dahlia299's avatar
Dahlia299
On our wavelength
2 months ago

Hi, I cant help you on where the first box went, but I can almost guarantee that a second box hasn't been sent out. I've been waiting for a new box since end of Nov. Called VM today and have finally been told there is an issue with the warehouse and no boxes are being sent out at the moment and they can't tell us when this problem will be rectified. A VM representative also confirmed this to me on here on a different post. Hope you get your box soon. Some people have been told they won't get delivered until after Christmas, but who knows. Such a shame Virgin haven't contacted those affected directly.