How to get fibre installed to my property
My house is the only one on a lane that leads to a small industrial estate. Where my house road meets the main road there are houses on either side that both along with all the other houses on the road have full gig fibre, however my house doesn't and was never asked to have it when it was installed. I've lived in this house since before fibre was becoming a thing so its not like we missed it. Whenever i enter my postcode into the postcode checker on virgin medias broadband checker it errors with Whoops. We didn't quite get that. Have another go or try again later. This is the same if i enter the industrial estate postcode. But if i use either of my neighbors who are only a few meters away it works.
Unless your a customer there seems to be no way to contact virgin unless your buying something. I've been on the phone with them before a couple times about this and they said they would get back to me within 10 days, yet they never did. Virgin media is the only BB provider with fibre currently in my area and if i can get a line installed to my house i would get there internet package. So how do i go about getting a line installed when i can't enter my postcode on the checker and calling them doesnt seem to work.