Home Move disaster and terrible customer service and LIES
Where to start. Booked my home move well in advance to ensure no issues.
The Pre install team then phoned on day of pre install to say there was a For Sale sign in the garden so couldn't carry out pre install and would schedule for the day I moved in. I thought this a little strange as its a home move of course the house has a for sale sign?. So the day I moved in someone came out and advised there was a blocked duct and could not install. All I know now after multiple wasted hours of calls is that there is and issue and install is now the 29th. I have been lied to several times including I will call you back in 15 mins this was at 9pm and the call centre was due to close of course no callback...also a technician will visit your property to explain on x date no visit. Can someone please tell me what is going on my wife and I both WFH and our children attend university lectures form home and have had no service since the 14th of April.