Eckertomi90
3 years agoJoining in
Haven't received my wifi router on my choosen delivery date
Hello there,
I have ordered a new broadband connection to my new house on 27th October and selected 4th November for my router delivery date.
I havent received anything, nor any emails from you as my package have been dispatched neither from the delivery company.
As I am a new customer I am not able to sign up to my virgin media and track the delivery there, because I havent received any account number or area number to register with in my welcome email and they are not on the two documents what has been sent to me via email.
Any help appreciated
Tamas