Forum Discussion

CB92's avatar
CB92
Joining in
12 months ago

Haven’t received router or contract

Hi,

I’ve received the pre contract email and my delivery date was suppose to be last Friday but haven’t heard anything since the initial email. No dispatch email or account number. I can’t find anywhere online to speak to someone regarding this or any way to confirm when it’s being delivered.

Any help please 

  • VM-Jon's avatar
    VM-Jon
    Problem sorter

    Hi CB92 

    Thank you for reaching out to us here, welcome to the community.

    I am sorry to hear that you haven’t received full details of your order, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so please check out the little envelope icon in the top right hand corner of your screen for a private message from me

    Thank you

    Jon