Forum Discussion

stevem5's avatar
stevem5
Joining in
2 years ago

Have tried to get virgin to sort unsafe cable installstion

  • Whilst  gardening and cutting back some shrubs found virgin cable lying on garden. This is next to public footpath and the unburied cable is a trip hazard. As no longer a virgin customer making contact on phone is  impossible to report this safety issue. Want cable either buried to comply with current installation standards or totally removed 

1 Reply

  • Carley_S's avatar
    Carley_S
    Icon for Forum Team rankForum Team
    2 years ago

    Hi stevem5 

    Welcome to the community forums.

    Sorry to hear of your concerns with unburied cabling. Is this cabling laid on your property or on council/neighbour owned land?

    Can you provide images of how the cable is laid and we can escalated this further at our side if still needed.