I have exactly the same problem all houses on the street were showing last week and nextfibre has installed the cabinet and cables to all the houses in my street but this week most of numbers 1-30 now have disappeared off the database there are a few (but not al houses in the 20 - 37 range (again not all) even 37 and 39 services by the same access point outside the property (with 2 fibre pipes one for each property) one house is showing as live the other pipe showing not available. there is something really weird going on with this database.
Hi pyarwood55,
Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐
I've just replied to your other thread here: houses in nextfibre area suddenly not on the availabilty checker
Please make sure you're only posting once about your issue. If you need to update the thread then just reply to your original thread rather than creating a new one. We understand it's frustrating when something's not right however posting more than once about the same fault makes the boards look busier than what they actually are. It also means we could take longer to reply due to needing to sift through duplicate posts.
Have a look at my reply on the other thread and stick with that one so we keep all the information in one place.
Thanks,
