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Crystalyne's avatar
Crystalyne
Joining in
24 days ago

Get spotter to my address

Hey,

I've recently moved into a new property and although our postcode is serviced by Virgin, our address isn't showing up on your system so we can't get connected. Could Virgin book us in to get a spotter out to our address to get us connected?

Many thanks

2 Replies

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    • Tom_W1's avatar
      Tom_W1
      Icon for Forum Team rankForum Team
      21 days ago

      Hi Crystalyne thanks for posting although we're sorry to hear of your concerns raised here.

      We can look into this for you so expect a PM from me to arrive shortly and respond directly when you can!
      Many thanks