Forum Discussion

Jojo8311's avatar
Jojo8311
Joining in
5 months ago

Extention lead

Can anyone point me in the right direction to obtain an extension lead for my hub so i can move it to the other side of the room.. I have 2 hubs coming from this current cable. 1 for frontroom and the other goes in the bedroom 

 

 

  • jbrennand's avatar
    jbrennand
    Very Insightful Person

    What exactly have yo got connected - you said two Hubs - is that correct?   Do you have 2 separate accounts at your location?  Otherwise only one of them has a working network connection.

    Your best option is to ask for another 3m (max length) pre-made cable.  If thats not long enough then you need a Tech visit to make up one of the desired length and then to rebalance the power levels in the Hub and possibly the street cabinet.  You cannot do this by DIY !!