Extension Cable
Can I get a 15m extension cable to move my hub please?
I have very poor WiFi coverage upstairs so want to try repositioning the router before buying a 3rd party booster
Forum Discussion
5 Replies
You cannot ‘boost’ you WiFi what ever VM say, you can only extend the range of WiFi.
The official route is to use the VM Connect App and scan your property. When completed, the app should allow you to order the first Pod. You can't get all three at once, only one at a time.
If this is not working, just wait here a day or two for a VM Mod to pick this up and discuss directly with you.
I have tried the VM Connect App and that confirms a bedroom as a dead spot and strong signal in other areas. However this is not the case for all devices e.g. wife or daughter’s newer phones have “only one poxy bar” 😂
If there is a dead spot you should be able to get the fist VM Pod. Note VM only guarantees a WiFi speed of 30 Mb.
I’ve just realised I am a VOLT customer. Can you send me the 3 WiFi pods please?
I can’t see how you arrange these to be sent out using the VM website
