Hello
Just moved to a new house and Virgin are the only broadband provider on our street. Every house number except for mine has the option of Virgin. Any advice on how we get this installed? I am going round in circles with the Virgin helpline.
Hi AEDN21 👋 Thank you for your post and welcome to the Virgin Media Community 😀
We're sorry to hear about the problems you've been having when trying to get clarification on this matter 😔
In order to look into it for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.
If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.
Regards,
Daniel
