Entire Road has Fibre (including apartment blocks), except my apartment block
Every property on the street has 1130 Mbps Virgin Fibre Internet, including houses, flats, apartment blocks, except for my apartment block. There is plenty of Virgin infrastructure around: Virgin cabinets along the street, CATV boxes dotted all over the pavements including outside my building.
I believe this was installed years ago, and my apartment block didn't sign up at the time. I can get all permissions from freeholders/ management company for building works, wayleave agreements etc. We even sorted a wayleave agreement during the pandemic, but were then told all building work was put on hold (understandable) and never heard back.
Speaking to anyone at VM, I get told my flat is not serviceable, but no one says why, I get passed from department to department. Would love to get a spotter out to take a look, or other ideas are welcome. If anyone can help I'd be grateful.