Do I need a VM Engineer to attend?

There are a few joins in that cable and an attenuator fitted.  I would suggest a tech visit to tidy up the cable and check the power levels. You don’t need a socket btw.  The TV box now supplied by VM is the streaming only box and this doesn’t need a co-ax connection, just WiFi or Ethernet cables.

Thanks for your reply.

So I definitely couldn’t just disconnect the black cable from everything else and then connect that black cable (which comes from the brown box outside), straight into my new hub then? 

If you zoom in on my photo, the silver coloured rectangular component with the blue text on it has ‘2 way splitter’ noted on it so I am referring to that component when I say the splitter. I don’t know what an isolator or attenuator are and I cannot see anything else that might be either of those components in my photo?

Just to clarify, are we saying that I can unscrew the black cable where it currently joins the short length of white cable, remove that short length of white cable including the splitter and the two longer white cables with the connectors on the end from the whole installation and then just screw the black cable into my new hub? Or are we saying that I should not do that?  

Okay, I'll try to describe this a bit better?  From what I can see in the photo, the black cable is screwed into an isolator (the top of the short white cable) , then at the three way splitter it looks like an attenuator?  Anyway, yes use the black cable + short white cable and just remove the three way splitter and the other two cables.

Aah ok. That’s a lot clearer and understood, so many thanks for your further explanation.

I didn’t appreciate that there even was a component in between the end of the black cable and the start of the shorter white cable and, as all of my cabling is currently hidden-away under my Front Lounge floor, I cannot easily check this until I peel back my carpet, take the floor boards up and pull my cabling up. Until I do that, I am just going off the photos that I took previously but, when I try to zoom in on those photos, the text on that component just goes blurry.

Anyway, you have answered my question about whether I need a VM Engineer to attend which I don’t, so thanks very much for that.    

A splitter should not have an unconnected port and should be terminated with a 75‑ohm F‑type terminator cap. Even better get a tech to fit a wall socket and connect the external black cable directly to a white internal one (so no splitter). You connect your hub to the cable and the Stream box to the hub. Tell VM you haven't got a socket and the tech visit will be treated as mandatory manned installation and thus free.

Adduxi wrote:

From what I can see in the photo, the black cable is screwed into an isolator (the top of the short white cable) , then at the three way splitter it looks like an attenuator? Anyway, yes use the black cable + short white cable and just remove the three way splitter and the other two cables.

From the above, Adduxi is saying that the splitter and the two longer white cables (the ones with the connectors on their ends) can simply be removed.

All that would remain would be the incoming black cable that comes from the brown box outside, the isolator connected to that black cable and the shorter white cable connected to the isolator. That shorter white cable would then connect directly into the hub, hence there would be no splitter, no unconnected ports and no requirement for a wall socket?

Am I understanding this correctly?

Quick update. I finally got around to retrieving my VM cables from underneath my Front Lounge floor boards and I have now removed everything from and including the splitter. The photos below are what I now have remaining.

Photo No. 1

Photo No. 2

Photo No. 3

The black cable is my incoming cable which comes from the brown box on the outside wall of my house. That black cable comes through the outside wall and enters into my Front Lounge. 

The black cable then connects to the short white cable and from the earlier posts, I believe that the component that is located between the black cable and the white cable (Photo No. 2) is an isolator. The short white cable then has a connector on its end (Photo No. 3) and that would enable direct connection to my new VM hub which is due to be delivered early next month.      

Is all of the above correct or is there anything else that I need to do before my new kit arrives?

Quick update. I finally got around to retrieving my VM cables from underneath my Front Lounge floor boards and I have now removed everything from and including the splitter. The photos below are what I now have remaining.

Photo No. 1

Photo No. 2

Photo No. 3

The black cable is my incoming cable which comes from the brown box on the outside wall of my house. That black cable comes through the outside wall and enters into my Front Lounge. 

The black cable then connects to the short white cable and from the earlier posts, I believe that the component that is located between the black cable and the white cable (Photo No. 2) is an isolator. The short white cable then has a connector on its end (Photo No. 3) and that would enable direct connection to my new VM hub which is due to be delivered early next month.      

Is all of the above correct or is there anything else that I need to do before my new kit arrives?

Many thanks for the replies so far.

VM are scheduled to deliver my new kit next week so in advance, I started making some preparations earlier on. My TV is located on a brick chimney breast wall and the majority of my cables from the TV are/will be concealed inside the chimney breast.

I will be losing the use of the soundbar that is built-into my Sky Glass TV once my subscription with Sky ends, so I have got a new soundbar that I have fitted under the TV on the chimney breast wall. I have connected the HDMI lead from the soundbar to the HDMI ARC port on my TV and I have connected the power supply cable from the soundbar. All of those cables are hidden, inside the chimney breast.

I then have another HDMI cable that runs from one of the other HDMI ports on my TV, into the inside of the chimney breast and that then pops out at low level in the corner in one of the alcoves and that is where my hub and Virgin TV 360 box will be located. I am intending for that HDMI cable to connect to the new Virgin TV 360 box that I have ordered.

I am then assuming that I will have an ethernet cable that comes with the Virgin TV 360 box to connect it to my new hub and then my hub will connect to the incoming cable that is shown in my most recent Photo No. 1 above.

I thought I had seen or read somewhere about a co-axial TV outlet needing to be connected but a) I don’t know what one of those is and b) I may have been reading about an older type box? Perhaps newer boxes don’t now need a co-axial TV outlet?

Is there likely to be anything else that I would need to do cable-wise, in advance of my new kit arriving next week, or should what I have done so far, suffice?