Forum Discussion

ADDonn's avatar
ADDonn
Joining in
11 months ago

Damaged outdoor junction box and cables

Hi - Our outdoor junction box has been damaged. The cover is falling off and the cables look damaged. Can someone please come by the repair? Picture below:

2 Replies

  • Tudor's avatar
    Tudor
    Very Insightful Person

    The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.

  • Hey ADDonn,

    Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your junction box. I can arrange the appointment from here but would need to confirm a few details via a private message, that I will drop over in a moment. Please look out for the private message and we can get started.
    Kind Regards,
    Steven_L