Forum Discussion

Martin12345's avatar
Martin12345
Settling in
12 months ago

Connection unstable

After finally getting the Hub3 working, the Wifi is tragically unstable, it's even worse when you use VPN service. Dropping off every 10mins, can't even get a stable speed of half of what it should be. Ethernet cable connection is also not stable 100% of the time.
Even tried to change the channels used for Wigi in HUb settings, that did not help at all.

Is this a HUB fault or is it because the connection is optimizing after initial installation?
never had same issues with previous hub from a different provider.

  • Ashleigh_C's avatar
    Ashleigh_C
    Forum Team
    11 months ago

    Hi there Martin12345 

    Thank you so much for your post and welcome to the community forums, it's great to have you here. 

    I am so sorry that you have been effected by some intermittent service, I have taken a look and can see that there were a few disconnections before Wednesday but things have ben looking much smoother since.

    How are things since your post?