Forum Discussion

Mcb12's avatar
Mcb12
Joining in
6 months ago

Code área

Eu não tenho acesso a minha fatura. E eu preciso do código de área para fazer o cadastro. Mas eu também não tenho os dois dígitos. Meu post code é NW23AL. 

6 Replies

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  •  

    I don't have access to my account. And I need the area code to register. But I also don't have the two digits. My area code is nw23AL.

  • newapollo's avatar
    newapollo
    Very Insightful Person

    Hi  Mcb12,

    You should write in English and not Portugese when posting on these forums.

    The Forum Staff are unlikely to be able to use a translation system to read your post, however for their benefit the OP is saying  

    Although Nednats​ has supplied a link to a site that contains postcodes, it isn't an official VM site, it's actually a third party site that contains incorrect and missing information.  For example my postcode area isn't listed.

     

     

  • Hi!

    I didn't receive any welcome kit, and I didn't receive any paper bill. Therefore, I don't have access to my account number. And the email I registered with, I don't have access to it. Could someone please help me?

    • Molly_T's avatar
      Molly_T
      Icon for Forum Team rankForum Team

      Hi Mcb12 👋 Thanks for returning to the thread to keep it updated!

      If you haven't received a bill yet with the information you need to register for an online account, you won't be able to yet. (You need to have an active services account for the registration process to link with.)
      We can only re-send you copies of already generated documents such as your Pre-contract, or contract and then bills once they are generated. 

      We can send you a PM to confirm a few account details and offer help with this if needed. I will send you one now - please keep an eye on your Inbox 📩 in the top right corner of the page. We can then return to this public thread with another update when possible. Thanks for your patience in the meantime! 🌞