Forum Discussion

TheMetsons's avatar
TheMetsons
Joining in
8 months ago

Can a virgin media wall socket be moved?

We are starting home renovations and need to move the location of the virgin media wall socket where it comes into the lounge from the outside. How can we request this to be done, please? 

Thank you

4 Replies

  • goslow's avatar
    goslow
    Alessandro Volta
    8 months ago

    Wait for a reply from VM on here, usually within a few days. Cost is £25 for a non-fault call out.

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    8 months ago

    Hi TheMetsons 

    Thanks for posting and welcome to the community.

    We can help with this via PM and it would be a cost of £25.

    • TheMetsons's avatar
      TheMetsons
      Joining in
      8 months ago

      Thanks John, please could you let me know how I go about booking this in?

      Kind regards,

      Nina

      • Sabrina_B's avatar
        Sabrina_B
        Icon for Forum Team rankForum Team
        8 months ago

        Thanks for getting back to us TheMetsons, we would need to bring you in or a private message to get this booked in, I will drop you a private message to respond to. Look out for the envelope on the top right of your screen or if you are using a mobile device it will be under the little person icon.

        Thanks

        Sabrina