Forum Discussion

michul's avatar
michul
Settling in
3 days ago

Cable Relocation

Hi,

When we first moved in (ground floor tenement flat) the engineer that did the install took our cable into the property via a hole drilled above the front door from the common close, into our hall and then ran approx 30m of cable around doorframes and skirting boards, through a hole drilled into an internal wall then above our picture rail and window frame in the living room, down a wall and along skirting to where we wanted our router.

I asked at the time if it could be connected from a new connection through the external wall and was told no because a connection was already available near our front door. I’ve hated looking at the cable for years and now we want to redecorate, the cable is going to prove a nuisance.

The router and TV are approx 2m from the external front wall which leads to our front garden. The external main cable which feeds the whole building is already buried in our garden before entering the building through a hole drilled in the common main front door to the close. Would it be possible to have our entry point relocated to the external wall of the living room and have an engineer drill through and place a box on the internal wall below the window in the living room?

I realise there is a non-fault call out charge of £25 but I’m assuming this charge is made even if the work cannot be carried out, and I don’t want to arrange a call out if there’s no way the work would be carried out.

I’ve attached pictures of the current cable route, and what I would prefer.

Green is the existing external cable which feeds the building and red is my current internal cable route. 

On the second plan blue is my proposed new external cable (would be buried under gravel in garden) and orange is my proposed internal cable route.

 

2 Replies

  • Hi michul,

    Thanks for your post and welcome to our community.

    I'd be happy to send that picture to the area manager for you to get their opinion before booking the relocation 😊

    I'll send you a private message now.

    Please look out for the envelope in the top right of the page and pop back to me when you can. 

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    So the cable you are suggesting would need to run from a splitter added into the existing Omnibox at the entrance, and then all the way back around to your lounge exterior.  I'm guessing it would be down to the engineer if this is possible?  Either way, it is still £25 ?