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mcdaidchris1980's avatar
mcdaidchris1980
Joining in
8 months ago

Cable not buried well

We joined virgin last August and to be fair the service has been great. However, i've noticed recently the cable going from the street to the house has become visible in our driveway and worried the cable could get damaged and affect the service. 

Would it be possible to get someone out to resolve this before this becomes an issue?

2 Replies

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  • carguy143's avatar
    carguy143
    Dialled in
    8 months ago

    If you contact Virgin they should be able to sort this for you by arranging an engineer.

  • Martin_N's avatar
    Martin_N
    Icon for Forum Team rankForum Team
    7 months ago

    Hi mcdaidchris1980,

    Thank you for your post. We're more than happy to help get this resolved. 

    I will private message you now to confirm your details. 

    ^Martin