Forum Discussion

bryce1960's avatar
bryce1960
Joining in
12 months ago

brown box damaged

Hi The brown box outside is broken,can you please replace?

Regards Bryce

  • Tudor's avatar
    Tudor
    Very Insightful Person

    The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post..

  • Hi bryce1960 👋.

    Thanks for reaching out to us and welcome to the Community Forums. Apologies for the issues that you are having with a broken omnibox. We would need to bring you in for a private message to discuss this and resolve. 

    Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
     

    Thanks.
     

    Sabrina