Forum Discussion

FAD1963's avatar
FAD1963
Tuning in
2 years ago

Brown box and green cable

Hi, I recently moved into a maisonette that previously used virgin, I don’t use virgin but it seems whoever has been here previously has but there have been a number of unnecessary wires connected. There are only 2 properties in this building so the need for all the wires is unnecessary. There is also a green tube at the front of the property that has not been fully buried and is a trip hazard. Could this please be fully buried and the disconnected wires removed. Thank you 

  • goslow's avatar
    goslow
    Alessandro Volta
    2 years ago

    If you think you have a H&S problem with the old cable, post up a photo of the problem. VM does occasionally remove cables causing a H&S issue but otherwise the usual reply on here is that they don't/won't remove old cabling.

    Does the other property in the building use VM? If so their cables may be among the underground cables.

    One of the VM forum team will reply here within a few days.

  • jpeg1's avatar
    jpeg1
    Alessandro Volta
    2 years ago

    Can you post some pictures to help identify what these are? Will you be using a broadband connection? 

  • Carley_S's avatar
    Carley_S
    Forum Team
    2 years ago

    Hi FAD1963 

    Welcome to the community forums 

    Sorry to hear of your concerns with the wiring a trip hazard from the underground cable. 

    Are you able to post some images and we can raise this further with the field team if needed. 

    If there are other customers service cables in there the team can rebury the cables rather than disconnect them if needed. 

    • FAD1963's avatar
      FAD1963
      Tuning in
      2 years ago

      Thank you, please find the pictures below - I hope you can help.