Forum Discussion

Matt185's avatar
Matt185
Just joined
3 days ago

Broadband route power suddenly off

Hi

My broadband router has lost all power. Checked fuse, changed socket etc - no joy.  Can't get an engineer until Tuesday but have really urgent work to complete. Help!

5 Replies

  • Client62's avatar
    Client62
    Alessandro Volta

    Plan B : Connect the work laptop to a work mobile via a Wi-Fi hotspot or better USB cable.

  • Tudor's avatar
    Tudor
    Very Insightful Person

    If you regularly WFH you need to have a viable standby arrangement. Problems/faults happen.

  • Roger_Gooner's avatar
    Roger_Gooner
    Alessandro Volta

    Is there anyone in your home who might have switched off the hub.

    • Client62's avatar
      Client62
      Alessandro Volta

      Hub 3 / 4 / 5 all appear to have a tiny black power switch located 
      very near where the power supply cable connects. 

      Might be worth checking if little fingers clicked it to off.

  • Hi Matt185 

    Thanks for posting and welcome to the community. Sorry for any Broadband issues. We can see the visit was cancelled - is everything now sorted?

    Please let us know if you're still needing help.