Broadband Onboarding Experience: Thank you support team

Not going to lie we had a bit of a rocky start but support made everything 100% better

I know these guys don't often get praise on forums because people are mostly only vocal when there is an issue.

I would like to take this opportunity to thank the support team especially Daniel_Et on this forum. He has helped me out multiple times in a timely and professional manner and I am sure I am not the only one.

My latest issue was that my door to door virgin sales person promised me certain discounts which I think he never proceeded to put in writing. I don't know if he will see this but Mohemmad in the support chat helped me to put this in writing as well as saving me on the installation date.
Then came the bill day, where the charges still showed on the bill ( I am assuming automated system ) where Daniel_Et came in to play and sorted it with no hassle at all!

Also want to mention that he also helped me activate my Volt benefits previously too.

So big up support and forum team and thanks so much for your service.

*If you had these guys save your bottom before too drop a comment to say thanks