Forum Discussion
- roy247Superstar
Hi Thomas83,
I'm in Bramhall and don't have any problems with the broadband, I assume you are using mobile data to post this message. Have you got any flashing lights on your hub.
- newapolloVery Insightful Person
Hi Thomas83
Have you used the /check-services/ function? You can also a run a test on your equipment from there.
If nothing is showing you could also try the automated Service Status number 0800 561 0061. This often gives details of more local issues down to postcode level.
- Thomas83On our wavelength
no flashing lights on the hub,done a full reset, I can connect to the hub but with zero Internet, checked the service page and no problems in my area, spoke to virgin and their going to monitor my connection for 24 hours
- roy247Superstar
Is this with all devices or just your TV box as you originally posted in the 360 forum.
- Thomas83On our wavelength
it's just come back on?? done a speediest and all looks good other that some jitter but have zero packet loss
- roy247Superstar
Good to know everything is Ok 👍
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