Km1986
8 months agoJoining in
box cover missing
Hi
The box cover on the outside box has gone missing. Think flew away during recent storm.
Can I arrange for this to be replaced please
Hi
The box cover on the outside box has gone missing. Think flew away during recent storm.
Can I arrange for this to be replaced please
The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.
This board is not a fault reporting system.
Hi Km1986
Welcome back to the community forums.
Sorry to hear that your omni box cover has been lost in the recent storms. Please join me on private message so I can locate your account and pass account security. You can see your private messages at the top of the page, in the envelope icon or if you're using a smaller device, you can see your private messages by clicking on the Virgin Media logo at the top right and selecting 'Messages' from the drop-down.