Banging my head against a brick wall
Really at the end of my tether with customer services/faults.
Service has been down for ten days and I’ve had 5 technician visits. They keep telling me that someone needs to fix the supply by going up the pole in the street and that the network team need to do this and every time they send out standard technicians who can’t actually complete the work.
Lost count of how much time I’ve spent on the phone with them and I have 100s of messages in my WhatsApp conversation with them. At this point I hope they don’t fix it within the required timescale so I can cancel without paying the early exit fee.
