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- Daniel_EtForum Team
Hi Jaffa565 👋 Thank you for your post and welcome to the Virgin Media Community 😀
I can see you've been in touch with the team since posting. Do you now have the required information?
If not, advice on where to find your account number and area reference can be found in this article here.
Please pop back to us at your earliest convenience.
Regards,
Daniel
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