18 months waiting for install
I've been with Virgin Media since they took over NTL some 20+ years ago. One house move and everything falls apart. Moved Aug '22, was told 2 weeks install. That turned into 5 months of cancelled...
Forum Discussion
Hello JustRedYT
We're sorry to hear of the installation issues from January 2023, we understand the frustration this is causing.
From looking over the previous conversations it has been over 12 months since your last post, we appreciate that you have called the team on occasion during this time to see what is happening. When did you last speak to the team in regards to this? What did they advise?
Due to the time passed, we'd recommend contacting our Sales team on 0800 183 1234.
Rob
I'd suggest Complaints rather than Sales here.