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Arrghhjimlad's avatar
Arrghhjimlad
Joining in
12 months ago

Proof of purchase.

I need proof of purchase for an IPAD i got with a mobile phone deal. I have asked before and they sent me proof for the actual phone but i needed it for the IPAD. I have the Ipad and can provide any of the required informaiton but I just cant find out how to actually get what I need. Any help would be appreciated, Thanks.

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  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    12 months ago

    Good morning Arrghhjimlad 

    Thanks for posting and welcome to the community.

    Did you purchase the iPad with the phone through Virgin Mobile or O2 please?

    Best wishes.

    • Arrghhjimlad's avatar
      Arrghhjimlad
      Joining in
      12 months ago

      I purchased them through Virgin media. It was an iphone 11 and 2019 ipad. I dont have the phone any more but do still have the ipad.

      Thank you for the quick response.

      • Matthew_ML's avatar
        Matthew_ML
        Icon for Forum Team rankForum Team
        12 months ago

        No worries at all, just a quick one was it an ipad deal where you get the handset and ipad in one?

        Or was the ipad free with the handset? 

  • Arrghhjimlad's avatar
    Arrghhjimlad
    Joining in
    12 months ago

    Sorry for the late reply. If I remember correctly it was a deal where I bought an iphone and added the ipad to it so I'm pretty sure the ipad wasn't free but was a little discounted.

    • Paul_DN's avatar
      Paul_DN
      Icon for Forum Team rankForum Team
      12 months ago

      Hi Arrghhjimlad,

      So we can have a look for you I will send you an invite into a private chat, please click on the white envelope to accept.

      Regards

      Paul.