Forum Discussion

Stephden92's avatar
Stephden92
Joining in
11 months ago

Pay of virgin contract

Hi I have been told I can upgrade for free via o2. But I still need to pay of the phone loan I have with virgin mobile I know how much I have to pay. But I can’t seem to find a number or a way to pay this online 

 

please can I have a response 

5 Replies

  • Ilyas_Y's avatar
    Ilyas_Y
    Forum Team (Retired)

    Hey Stephden92 Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. 👋🏼

    I'm sorry to hear about the issues with the VM mobile handset you are having.
    You can ring 0345 602 4420 and once security is cleared, you can find out how much is left to pay.

    Let us know how it goes.

    Kind regards,
    Ilyas.

    • Stephden92's avatar
      Stephden92
      Joining in

      I know what I need to pay I want to know how I go about paying it 

      • Ilyas_Y's avatar
        Ilyas_Y
        Forum Team (Retired)

        Thank you for the reply Stephden92 

        You can pay over the phone with the number given. 😇

        Kind regards,
        Ilyas.