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dush's avatar
dush
On our wavelength
11 months ago

Old Bills

Hi,

 

For my employer I need a copy of my previous bills from virgin media mobile. The o2 platform only has bills going back approx 6 months. Does anyone know the address of the old portal so I can pull the bills myself or how I can go about doing this?

 

Thanks,

3 Replies

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  • Kath_P's avatar
    Kath_P
    Icon for Forum Team rankForum Team
    11 months ago

    Hi dush, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

    We're sorry to hear you've had issues trying to get your previous Virgin Mobile bills. Can you please let us know what time frame you're looking at in terms of which bills it is that you need so we can look into this further for you?

    Thanks, 

  • dush's avatar
    dush
    On our wavelength
    11 months ago

    Hey thanks for responding! The email notification went into Spam so sorry for late response.

    I need all bills from Feb 22 to Nov 23, you'd be a life saver if you could get them! Its' all my Virgin Media Mobile bills.

    • Akua_A's avatar
      Akua_A
      Icon for Forum Team rankForum Team
      11 months ago

      Thank you for your response dush 

      To best look into this, we are sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this. 

      Thanks,