Forum Discussion

Raytoe's avatar
Raytoe
Tuning in
5 days ago

No SIM Connection In EU

I'm in Amsterdam with my wife and neither of us have any sim connectivity on our phones. 

"Emergency Calls Only" has been on our screens since Thursday.

Roaming is on.

I've turned the phone off and on again.

 

Thanks for any help

1 Reply

  • Hello Raytoe

     

    Sorry to hear of the roaming service issues experienced, we appreciate you raising this via the forums.

     

    Although we are VMO2, the forum team don't have access to mobile accounts to help with service issues, we would ask you to reach out to the O2 team using any of the methods here and they will be happy to help out further.