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WelshGasman's avatar
WelshGasman
Superfast
28 days ago
Solved

Contract taken out with my email address???

I cannot get pass the stupid AI bot for Virginmedia IE :-(

Someone has taken out a virgin mobile contract, but used my email address. 
So far no funds have come out of my account, but just want to notify them that the email address is not correct and to leave me alone.

How do I go about this? All I have is the email address they are using?

 

  • Gareth_L's avatar
    Gareth_L
    27 days ago

    Hello WelshGasman.

    Thanks for your post and welcome to our community.

    We need to apologise as we only deal with mainland UK and Northern Ireland on here.

    Regarding the fraudulent activity that has taken place, you can also contact VirginMediaIE using Twitter @VirginMediaIE or fill out a contact form here https://www.virginmedia.ie/contact-information/

    Gareth_L

     

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  • WelshGasman's avatar
    WelshGasman
    Superfast
    28 days ago

    Correction. I do have the name and the address the phone was delivered to.

    • Gareth_L's avatar
      Gareth_L
      Icon for Forum Team rankForum Team
      27 days ago

      Hello WelshGasman.

      Thanks for your post and welcome to our community.

      We need to apologise as we only deal with mainland UK and Northern Ireland on here.

      Regarding the fraudulent activity that has taken place, you can also contact VirginMediaIE using Twitter @VirginMediaIE or fill out a contact form here https://www.virginmedia.ie/contact-information/

      Gareth_L