ec3
11 months agoJoining in
contract information
Hi,
I was hoping someone from Virgin could help me.
I took out a contract in December 2021 with Virgin (SIM, insurance and handset). The sim was moved over to O2 last year but the handset and insurance is still contractually with Virgin. I would like to know how much there is left to pay on the contract. My phone is also damaged which if i cant pay the rest of my contract off i would like my insurance to help.
I have spent all morning being passed from pillar to post - Virgin keep referring me to O2, and O2 have said they are unable to help as the handset is with Virgin.
Is anyone able to help me/point me in the direction of someone that can assist?