Forum Discussion

Riveter's avatar
Riveter
Joining in
8 months ago

Wrong bill

Hi All

I have just received my latest bill which is incorrect. 

I negotiated a new contract and was paying £24, i was offered a new deal first month free and then £27 each month. Now I got bill that you added my free month to this month bill and then as well added extra fee for late payment. What in the world????

You just breached contract. Sort it now and refund free month. Or next step would legal action. 

  • Alex_RM's avatar
    Alex_RM
    Forum Team
    8 months ago

    Hi Riveter,

    Thanks for posting and welcome to our community 😊

    Sorry to hear there's been some confusion with the billing, so I can take a closer look I've popped you over a private message.

    Alex_Rm