Forum Discussion

Rubyroseah's avatar
Rubyroseah
Joining in
2 years ago

Will i be charged for external work?

Just recently had external work done to my property ready for installation, will i be charged for this if i cancel my contract? Ie no longer want to become a virgin media member 

thanks!

1 Reply

  • Ilyas_Y's avatar
    Ilyas_Y
    Forum Team (Retired)

    Hey Rubyroseah Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. 👋🏼

    Sorry to hear you plan to leave 😢 May I ask why if it's okay?
    And no you will not be charged for the external work - that's done free of charge.

    Although the cables will still remain as it is part of the Virgin Media network. 🧾

    Kind regards,
    Ilyas.