Wifi
I’ve just payed my bill and still saying restricted is anyone having same problem it saying o gotta wait 3 hours really doing my head in cus I got a important zoom meeting
Forum Discussion
2 Replies
If you have PAID you'll just have to wait for the system to process the payment as would anyone else who pays late.
- Kath_P
Forum Team
Hi Reece25,
Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐
We're sorry to hear your services were restricted due to non payment. If you're having trouble with making payments, we'd always advise to get in touch at the earliest possible time, as this will allow us to give you options such as payment extension to ensure your services are not restricted.
Once restricted, there is very little we can do. Once payment is received, the services should return within 3 hours. There isn't a way for this to be expedited I'm afraid.
Since posting, have the services come back on? Let us know so we can support you further.
Many thanks,
