Forum Discussion

nickscr1's avatar
nickscr1
Joining in
2 years ago

Which hub would i get if upgrade

Its time for renewal and ive had the email

Losing TNT sports (!)

But was wondering  -my current set up is the 250gb broadband with a superhub2ac

If I was to upgrade to 350/500 which hub would i need and which would i get sent??

  • Hi Nickscr1 👋 Welcome back to the community forum! 

    Thank you for posting. 

    If the upgrade / change to package means you are changing to speeds which your hub cannot process we will ensure that a replacement is sent as part of the upgrade. 

    If your hub has a fault which requires a replacement we can arrange an engineers visit or replacement being sent out to you too. 

    Hope this helps clear things up, let us know if you are experiencing a fault or need further support. 

    Wishing you all the best. 🌞