Forum Discussion

Danoli's avatar
Danoli
Joining in
2 years ago

Where's my free gift

Signed up for an ultimate volt bundle in August that was supposed to include a 43" hisense tv as advertised by virgin media. 4 months after activation not a single word/email or indeed tv, 4 months!!!! That not false advertising? Breach of contract? Contacting " Customer services" absolutely the most pointless endeavour known to humanity,zero help. Why is virgin media advertising offers they are not fulfilling??

  • Cardiffman282's avatar
    Cardiffman282
    2 years ago

    You will eventually get a fob off response telling you to contact a German outfit called Aklamio. Ignore that and instead raise a formal complaint with VM with a view to escalating to Ombudsman Services. 

  • Cardiffman282's avatar
    Cardiffman282
    Trouble shooter
    2 years ago

    You will eventually get a fob off response telling you to contact a German outfit called Aklamio. Ignore that and instead raise a formal complaint with VM with a view to escalating to Ombudsman Services.