Forum Discussion

Stuck1231's avatar
Stuck1231
Just joined
10 hours ago

When would my new contract start?

I'm looking to sign up for virgin media broadband today but don't move into my new house till next Friday. The equipment wouldn't be sent to me until the following Monday. 

when would my new contract start if I signed up today?

2 Replies

  • Hi Stuck1231 👋

    Thank you for posting on our community forum, welcoming you with big virtual arms to our Virgin Media O2 family 🤗

    Thank you for choosing us, your contract will start from the moment you are installed and have an active service 😊

    Once you are active you can check your contract start and end date by our app 👉 here.

    Let us know if there is anything else you need help with. 

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    Don't forget to test well, you only have 14 days of a cooldown period...