Web team suck...
£7 extra for more broadband, no change to contract.. good thinking.... WRONG... an e contract says im now paying £93 instead of my usual £53, this results in many calls, several to whom English is a stranger to.
The catalogue of lies and bullcrap to justify virgin medias **c o c k* up afterwards is unbelievable. So I think that maybe I will reduce my package and just have 250 bb. 3 calls and 3 different prices. 1st tells me its going to be £119 just for 250 bb on its own. After I finished laughing I rang number 2, this time I told them that their own site tells me it should be £60, BUT rep number 2 tells me it will cost "£83". Oh in space of 5 mins, ive saved £36. Not happy I ring back for number 3, this time retentions..
Price quoted is £60. At minute im told im paying 53 for full tv, sport and phone which goes until sept. This is fine but I simply dont trust virgin anymore.... Im awaiting my next bill and if it is around £93, virgin are going to wish they went to war with putin, because im fxxking angry...... they are fast becoming an irritation....
