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Pault2026's avatar
Pault2026
Just joined
1 day ago

VM/O2 account locked

My account has been locked since the 3rd December 2025, I have phoned O2 and VM several times, and still nothing has been sorted.

Can someone help and get my account unlocked? It was VM that locked it, not me.

1 Reply

  • We are so sorry to hear this Pault2026, this is not the level of service we want to provide!

     

    Can you confirm if you have received any correspondence as to why your account was locked? Once we have this information we can investigate further 😀